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FAQs

Do you have a physical store?

Folklorika does not have a physical shop or showroom. Orders are manufactured in a home-based studio and sold online only.

Can I collect my order?

Collections in Hermanus (Western Cape, South Africa) are welcome. You will be notified when your order is ready to be picked up.

Collection point:
Hermanus Office National
22 Arum Road
Hermanus
7200

Hours:
8am-5pm Monday to Friday
9am-1pm Saturday

Can I track my order?

Yes. You will receive a tracking number is your Shipping Confirmation email. You can find out more about shipping here.

What are your shipping rates?

You can find out more about shipping rates here.

Where do you ship to?

Can I order a custom piece of jewellery?

Unfortunately, I am not able to work on custom projects.

What does 'cast' jewellery mean?

'Cast' refers to the manufacturing method used. It is an ancient technique called lost wax casting. In short, the design is first carved in wax. Then a plaster mould is made of the wax piece. After which molten sterling silver or bronze is poured into the mould to create the final piece.